Return Policy for Wholesale Shirt Orders
“What is the return policy for wholesale shirt orders?”
Updated 2026-09-07
Our Return and Refund Policy
At AUTOCNEX, we stand behind the quality of our shirts. If you receive defective or incorrect items, we will resolve the issue promptly.
Policy Overview
- Report issues within 7 days of receipt
- Provide photos/videos of the problem
- We will offer a replacement or refund
- Return shipping is covered for defective items
Non-Returnable Situations
- Issues due to customer misuse
- Washed or altered items
- Discrepancies in color due to monitor settings
For example, if your order of Rhinestone 3D Print Long Sleeve Shirts (AC-RS-001) arrives with defects, we will replace them at no extra cost.
How to Initiate a Return
- Contact our support team
- Provide order details and evidence
- We will assess and provide a solution
Our goal is your satisfaction. We work to ensure every order meets your expectations.
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Frequently asked questions
What should I do if I receive defective shirts?
Contact us within 7 days with photos. We will replace or refund.
Who pays for return shipping?
We cover return shipping for defective items.
Can I return shirts if I simply don't like them?
We generally do not accept returns for change of mind, but we may consider on a case-by-case basis.
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MOQ 5 pcs · Samples in 7–12 days · Bulk in 25–35 days · China factory